IQ Mindware Software License Agreement
PLEASE READ: BY DOWNLOADING, USING OUR SOFTWARE, OR PURCHASING SERVICES RELATED TO THE SOFTWARE, YOU ACCEPT THE TERMS AND CONDITIONS STATED BELOW IN A LEGALLY BINDING MANNER.
Returns Policy
Should you experience a problem with any purchased software, IQ Mindware offers support services to resolve the problem. If there is technical problem preventing installation of the software that is not due to outmoded hardware or operating systems, IQ Mindware will refund you.
IQ Mindware will typically reissue licenses if users upgrade or change their computers, but this may not always be the case the longer time passes, or the more requests for replacements are made.
Money Back Guarantee
IQ Mindware will refund you under the terms of the Guarantees as specified on the IQ Mindware websites. For the IQ and working memory increase guarantees:
- You can be reimbursed for just one licence purchase – not multiple license purchases.
- You can be reimbursed for the original price of the single license – not for additional upgrade costs if you have upgraded.
- The guarantee does not apply if you have already trained with the 2G method, or the dual n-back task.
- If you purchased a multi-license, we will reimburse for the cost of a single license unless more than one user has not obtained the guaranteed memory and IQ gains. In this case we will reimburse the cost of a multi-license. For partial reimbursements you will need a PayPal account.
- The 20 sessions must have been completed over a maximum of an 8 week period.
- The guarantee is for 2G training only – not standard dual n-back training.
For the leaderboard money back guarantee, you can be reimbursed only once per product if you are a top scorer.
Proprietary Rights and Conditions
All right, title and interest including, but not limited to, copyright and other intellectual property rights in and to the IQ Mindware software products (i3 Mindware, HighIQPro, i9) are the property of IQ Mindware – a registered Partnership in the United Kingdom. Such rights are protected by United States and United Kingdom copyright laws, other applicable copyright laws, and international treaty provisions. IQ Mindware retains all rights not expressly granted herein.
You may not redistribute, sell, decompile, reverse engineer, or disassemble the software. The software, including any modified or customized versions, cannot be resold, redistributed, or offered as a service without explicit written permission from IQ Mindware. IQ Mindware reserves the right to refuse permission to use this software product to any individual or company for any reason, and may do so without notice. You may not remove any copyright notices in any of the source code.
Licenses
Each copy (or multiple copies) of the software must have its own (separate) license and be registered with IQ Mindware. You are not permitted to make copies of the software without first purchasing the appropriate additional licenses. This license does not grant any reseller privileges.
Disclaimer of Warranties
To the extent allowed by local law, this software is provided to you “as is” without warranties or conditions of any kind, whether oral or written, express or implied. IQ Mindware specifically disclaims any implied warranties or conditions of merchantability, satisfactory quality, non-infringement and fitness for a particular purpose. We make exception with the specific terms of the money-back guarantees and returns policy.
Support Services
Software purchased from IQ Mindware include free support. Unless stated otherwise, the free support is only available through our website/email. If you require more advanced technical support or require telephone assistance, additional consulting services or a support plan may be required. We reserve the right to change our support policy at anytime. To contact us for support, use the ‘contact’ pages or e-mails on the IQ Mindware websites.
Installation
You must make every attempt to safeguard your data and other files during installation, when upgrading, or when installing an update. IQ Mindware does not assume responsibility for loss of data or any other losses that result from installation, upgrading, or updating of the software.